Radco Refrigeration and Appliance
Service call charged more than what quoted

I thought my air conditioning unit may need just a routine maintainence, for it was taking longer for the house to cool down during the hot part of the day, thought maybe low on freon. I called Radco on a Saturday, since they advertise 24-7, and spoke with the person who answers the phone, I lined up an appointment for them to come out and check the unit to see if needs freon etc. I did not schedule for that day since it was not an emergency, I scheduled for Tuesday and was told it was $69.00 for them to come out and I would receive a 10% discount on that also. Well they came out Tuesday, looked at my unit, told me that it would be $550.00 to clean two coils and adjust the pressure. I looked at the man. He told me if that did not work then the money would be applied to a new unit which would cost me $5,500.00. I told him I would have to wait. He charged me $79.95 for the visit though I told him I was told it was $69.00 quoted on the phone, and he told me I would only get a discount if I started the service today, that the discount did not apply for coming out. I was not told that either. Their add in the yellow pages even shows a tune up special for $23.95, no expiration date which includes a complete inspection of cooling system, oiling motors, check freon level, 1st lb freon free if needed with leak repair. I did not get any of that and was charged $79.95. He checked the pressure only and summed everything from that.

Company: Radco Refrigeration and Appliance
Country: USA
State: Florida
City: Spring Hill
Address: no address on invoice
Phone: 3526847821

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