Sears home repair service
Late Repair Visit and 45 Minutes on Hold Before Hang-Up

Ok so first made the appointment, took four days to get into the schedule. Got appointment between 1-5, ok four hours to sit and get things done around the house... But then alas no repair person, so I call and they say they are running late another 1- 1.5 hours, are you kidding me!!! Asked to speak with a supervisor, I have now been on hold for 45 minutes!!! I know I know I should just hang up but I am really interested to see how long they ignore people! Ok so at 47 minutes they hung up on me!

Company: Sears home repair service
Country: USA

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