Arkidus Home Protection
Arkidus Home Protection - does not resolve a claim - HOME WARRANTY

Have filed an HVAC claim that is pending for more than 2 weeks. Claims line is always busy and does not even accept messages. When lucky enough to get to a real person on the claims line, they promise that the claim is in the approval loop. Even after getting hold of the claims manager, who says that the claim is approved and that they will instruct the HVAC company to follow through on the repairs, they don't call the HVAC company. Feels like the company is a big scam. Any advise?

Company: Arkidus Home Protection
Country: USA

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