American Home Shield
Jacuzzi Damage and Septic Pump Failure Both Mishandled

I have had two major events that should have been covered by AHS. The first, the jacuzzi on the third floor failed and did over $16,000.00 dollars worth of damage to my home. AHS didn't fix anything and sent two individuals to my home to inspect the damages; they fixed nothing, charged me $60.00 dollars for a service call, and could hardly spell their own names. USAA ended up covering the whole thing. Second, my septic tank pump failed and again AHS was inept. They tried to schedule an inspection for more than a week later. Remember, raw sewage is backing-up into my home real-time. This one I paid for directly to Aquia Stafford Area Plumbing, Inc and provided a copy of the invoice to Mr. Zack Paxton on multiple occasions; still nothing. These folks are crooks; yes, I said it!!! As for Zack Paxton, the only way he could be a bigger fool is to gain weight.

Company: American Home Shield
Country: USA
State: Tennessee
City: Memphis
Phone: 8007764663
Site: ahs.com

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