Harbor Freight
Have you ever felt bent over by a company?

We purchased a 6 X 8 green house from harbor freight a couple months back, we found out we had to move so I did not set up the green house right away. I went to set it up today and found out the several of the pieces are missing from the just opened box, I called and spoke to the "gentleman" who stated he would "provide excellent customer service", yea right... I told him what parts were missing and he informed me that they no longer made part number 34 (the frame base). But the other parts were available for purchase, I told him there should not be a cost since they were not in the box; he told me I should just return it to the store and a refund or exchange. I have yet to purchase anything from this store that is of any quality! Now I have a green house ($399) that does not have the parts and I cannot get the parts and I no longer live where I purchased it from (1800 miles away). Not excellent customer service at all!

Company: Harbor Freight
Country: USA
Phone: 8004443353
Site: harborfreight.com

  <     >