Star Furniture - Ashley Furniture
Ripoff Defective products. Unreal customer service

Construction & Repair

I bought a cocktail table from Star Furniture. This table has a lift up top so that it can be used when standing. When I received the table, it had several spots that were not varnished and the mechanism for lifting the top was missing many parts. We had them deliver a replacement table. This second table had varnish, but it was scraped up badly. And, like the first table, had parts missing so that it would not lift up. The customer service person said that our "expectations are too high"!

After a few blatant lies and annoying attempts to get us to keep the crappy furniture, they finally came to pick it up; but still haggled over refunding our cost of delivery.


Company: Star Furniture - Ashley Furniture
Country: USA
State: Texas
City: Austin
Address: 9503 Research Blvd
  <     >  

RELATED COMPLAINTS

Ashley Furniture
The diningroom table cracked

American Signature Furniture
I paid for two rooms of furniture, my cocktail table was not available throughout multiple deliveries, they found a table and was delivered the markdown table patched up for a 25.00 discount

Value City Furniture Warehouse
Value City Furniture missing table

Ashley Furniture
Table - kitchen table w/cherry finish

Ashley Furniture
Improper assembly of furniture and inefficient customer service response San Marcos

Ashley Furniture
Terrible customer service

Ashley Furniture
Poor quality at Ashley Furniture! - Cross Island Table

Ashley Furniture
They steal your money

Harlem Furniture
Ripoff deceptive company

Ashley Furniture
Bad quality of the furniture, damage on delivery of Table and chairs, ripoff