Aarons Sales and Lease
Four Unauthorized Card Charges and Kitchen Chairs Falling Apart

On 4 separate occasions they have charged my card without authorization. The first 2 times they fixed it and took care of it. The 3rd and 4th times they won't fix it, nor will they credit my account. I have submitted a copy of my statement 3 times now.

They sold me a kitchen table set that has chairs that keep falling apart. When I inquired about getting them replaced, the manager said sure, we can do that. Then when another manager took over and I asked, he said, "Sorry, no chairs have been ordered and the table is now discontinued. Don't you have a handyman that can fix them?" He offered to pay off the rest, but I have yet to see that, and it's been over 6 weeks.

I have been a customer of theirs for 5 years now and I am done! I will never use them again. The staff that runs that store are very rude and have no customer service skills. They tell you one thing and promise they will note the account, which never gets done, and they call you every 1/2 hour. They start calling you before your due date to "remind" you that your payment is due. What is that?

I have gotten to the point that I refuse to pay the rest of my account until I get some answers, and I am prepared to take it to court if I have to. I have the proof I need.

There is some shady activity going on at this location, and as far as the company as a whole, I would say find somewhere else to shop. They rip you off anyway.

Company: Aarons Sales and Lease
Country: USA
State: South Dakota
City: Sioux falls
Address: 3538 s western ave
Phone: 6059889999

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