Westpoint Home Inc
Martex Co Martex does not stand behind its product!

I am writing to complain about the (lack of) quality of the Martex sheets I purchased. I am seeking to have my money refunded, $20 purchase price plus $1.40 in tax. Upon repeated washings (during a month or so period), the pale blue sheets developed white splotches.

I have already sought relief from the consumer affairs department who essentially wrote to me that, since I
purchased the sheets at Big Lots, I shouldn't have high expectations.

Yes, I concede that Big Lotsis not a bastion of high quality merchandise.
However, when I buy a Martex product at Big Lots or anywhere else, I expect the high standard of quality for
which Martex is known.

I am writing to you, because, although my refund request is really quite small, and I could let this matter go, for some reason this injustice of my buying a supposedly high quality product like Martex which turned out to be defective and my having no recourse is bothering me. This is the first time in my life I have appealed to the officers of a company seeking
relief.

I believe the right thing to do is to refund my money (and tax).
Please consider the matter yourselves and determine what is fair.

Company: Westpoint Home Inc
Country: USA
State: New York
City: New York
Address: 28 East 28th Street 8th floor

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