Home Depot
Cork Flooring Promised in Five to Ten Days, $3,000 Paid

Construction & Repair

I was promised a delivery time of five to ten days. The actual delivery time is much longer. The salesman told me a time period that his manager later described as "impossible." I put down $3,000 on cork flooring that I probably will not see until next year.

I think this was typical bait and switch. I believe the salesman, Terry Henderson, knew just what his actual delivery estimates were and lied to me to get the sale.

My kids have nowhere to play. I could have had the cork flooring I wanted already if I had only gone to a Home Depot competitor like Menards. Oh well. Live and learn... and then tell others!


Company: Home Depot
Country: USA
State: Illinois
City: Chicago
Address: 2665 N. Halsted
Phone: 7734727740
Site: homedepot.com
  <     >  

RELATED COMPLAINTS

Home Depot
Hardwood Flooring Not Delivered by Promised 6/22 Date

Home Depot
Bait and Switch on LG Appliances Backordered 6-8 Weeks

Express Home Services
Express Flooring Bait and Switch

Home Depot
Appliance delivery crew refused to haul away old fridge

Home Depot
Pergo flooring order delayed repeatedly, bare slab for a month

Home Depot
Flooring Pickup Delayed, Extra $20.90 Charged at Other Store

Jordans Furniture
Ripoff delivery fee charge bait switch waiting time

Home Depot
Pergo flooring order delayed almost four weeks and damaged

Home Depot
Thomasville Flooring Is Extremely Soft and Gets Deep Indents

Home Depot
Free Washer and Dryer Pedestal Installation Promise Broken