Home Depot
Chicago Store in Lakeview Beware Bait and Switch Sales Tactics

Construction & Repair

I was promise a delivery time of five to ten days. Actual delivery time is much longer. The salesman told me a time period that was later described as "impossible" by his manager. I put down $3,000 on cork flooring that I probably won't see until next year.

I think this was typical bait and switch. I believe the salesman, Terry Henderson, knew just what his actual delivery estimates were and lied to me to get the sale.

My kids have nowhere to play. I could have had the cork flooring I wanted already if I had only gone to a Home Depot compteitor like Menards. Oh well. Live and learn... And then tell others!


Company: Home Depot
Country: USA
State: Illinois
City: Chicago
Address: 2665 N. Halsted
Phone: 7734727740
Site: homedepot.com
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