Fence Masters
They refuse to honor guarantee The fence broke and they refuse to fix it unless I pay for it

Long story but here goes. I hired Fence Masters to install a fence for me. One of those really expensive vinyal type. Well they put it in and instead of setting the posts and then coming back after the concrete had hardened they put the whole fence up in one day. Not only did Fence Masters do that but they did not follow the original fence line and Fence Masters put a six foot post on the back of my house.

Fence Masters had to bust through my paito to do this (which was not what Fence Masters was suppose to do) and had the nerve to tell me it looked okay! So I had to fight with Fence Masters to change that and when Fence Masters came to change that Fence Masters wanted to cut it off and leave three feet of fence in through the concrete into the ground.

But the biggest headache Fence Masters is giving me is Fence Masters refuses to fix the fence that Fence Masters garaunteed in writting. The materials have a Lifetime warrantee and Fence Masters upped the regular five year labor garauntee to seven because Fence Masters did such a bad job right from the start. For more than TWO YEARS I've been trying to get Fence Masters to fix it I went to city hall and Fence Masters wouldn't call them back Fence Masters wouldn't even respond to letters from the BBB. The fence cost me more than $4,000 I think Fence Masters should live up to the contract!

Company: Fence Masters
Country: USA
State: Illinois
City: East Hazel Crest
Address: 925W. 171st ST
Phone: 7087990055

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