Banana Giant
Mygardenlist.com, Gardeners choice Big Rip off!

IIn March I had ordered several Banana Tree's, pepper plants, and fruit bush's thru the web site, after seeing a tv commercial. I was told that the order would ship out in 7 days. Then nect thing I get was an email saying that the order would be processed in 7 days and shipped up to 30 days afterwards.

I waited and nothing showed up. I wnt on line, and called custmer sevice, they said they we back ordered and it would be another 30 days, meanwhile my credit card was charged. I waited another 30 days called and was told the same thing. It is now September the original website is no longer working, when I called the customer service number again they said they were just a call center and gave me a numner in conn. To call. I call that numer was on hold for 30 minutes. Finally spoke with a rep. Who stated that my credit card had been declined, I saif It was charged in ful for the product and went through the entire story, the rep then said that the nursery is closed til march and that there was nothing that can be done till then.

Lesson learned: don't think you aren't being conned even if they have a commercial on TV.

Company: Banana Giant
Country: USA
State: California
City: Corona
Address: P.O. Box 8005 81961 County Road 687 South
Phone: 8665755578
Site: mygardenlist.com

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