Courtesy toyota of brandon
Sold a bad truck - sold a bad truck

We purchased a used truck on 02/28 from Rick on 03/02 the car broke down and we returned we asked for our money back since we were there within 3 days as the salesman Rick assured us that we could do, after speaking to one of the managers Sonny on 03/02 he said that we would have to speak with Ken another manager and he said that he wpuld have to spaek with the salesman Rick because that is not something they do, then on 03/03 he had us speak to the service manager and he assured us that the car was in great shape and they repiared the item that caused the truck to break done on 03/02 that we had to have the car towed to them, we have not had this car 30 days abd it is back in the shop with 3500.00 worth of repairs needed and when I spoke with Sonny one of the managers he was very rude and said that they have done all that they are going to do abd I should step up and be a responsiable car owner! Not only as this whole purchased caused severe stress on my husband and I now we have to figure out where to come up with the money to fix the truck. This truck was never looked at by a service person this truck was washed and put on the lot we also had a tune up on the truck since the original spark plugs werre still the truck, also Sonny said because we had our Mechanaic do the tune up that it is his fault I know 100% thst our mechanic did not crack the heads on this truck bottom line this company sold us a bad truck and they do not want to step up and do the right thing

Company: Courtesy toyota of brandon
Country: USA

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