Therma Tru Doors
Failed to Honor the 20 year Warranty

Construction & Repair

I bought this door at home Depot. I have this door eight years and in this time the bottom corner of the door has rotted away. I had the distributor come and he took pictures of the rot with a cellphone (really professional). He informed me that the ThermaTru company will not honor the 20 year warranty. Shame on them. Thankfully with todays technology I can share my bad experience with any future customers.


Company: Therma Tru Doors
Country: USA
State: Ohio
City: Maumee
Address: 1750 Indian Wood Circle
Phone: 18008437628
Site: thermatru.com
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