Orange County Design Group
Rude and Arrogant Customer Service
- 08-01-2011
- 19
I called OC Design Group to request a quote for services. Their cust serv rep was impatient and rude. When I sent them an email to complain about their service, Marc responds as shown below. He justifies his rudeness by claiming I was salesman. After I told him several times that I wasn't trying to sell anything and that I was potential customer, Marc still felt compelled to respond as follows. I'm posting this so that everyone can see the type of character of a person representing OC Design Group is like. Good luck doing business with them.
FROM: Marc Byerley
TO: Luis M. Alarcon
Message flagged
Monday, August 1 8:53 AM
Message body
You're so cute Luis!
If you didn't sound like a f*kin cheezy salesman when you called, yopu would have been treated like a respectable client. I implore you when you speak with people to be authentic NOT cheezy!
Company: Orange County Design Group
Country: USA
State: California
City: Newport Beach
Address: 620 Newport Center Drive
Phone: 9496107444
Site: orangecountydesigngroup.com