Empire Carpet
Warranty

Don't buy from empire rug!!! They don't remain behind their items and certainly will blame the homeowner due to their poor craftsmanship and inexpensive supplies.

My husband and that I had rug mounted this past year by Kingdom. We didn't purchase the least expensive rug and decided on a middle-quality plush. We first realized that the carpet was matting along immediately but believed that it had been regular because it have been a lot of decades because we'd fresh rug. After many months, we observed a definite sporting within the "large" traffic places (Notice - it's just the two people - no-pets, no kids and neither people use sneakers in the home). After nearly annually, we recognized the quantity of matting and use wasn't regular since the rug appeared as poor as our 17 year old rug we'd simply changed.

We named Kingdom plus they delivered an inspector who might hardly speak Language and didn't understand how to run my vacuum. He explained he just got images and decided with me the rug appeared unusually used. Per week later I obtained the examination record within the email and was amazed to locate that Kingdom attributed the matting of the rug on my new $500 Dyson vacuum. Their thinking was the beater brush hardly moved the rug. The inspector stated we'd improperly preserved the rug. Because when is normal cleaning having a top quality vacuum "incorrect preservation"? Additionally the inspector lied in my experience when he explained he didn't decide, and he likewise overlooked to say the joints which were displaying in most space that we had likewise reported about in his statement.

I tried calling the Dallas office to match the statement plus they stated I really could employ my very own inspector of course if he discovered a deficiency, they'd pay me. Yes... Right. What about if rather I simply cope with my cheap bad rug and inform the planet exactly what a crummy organization Kingdom is? Customer BEWARE!!!

Company: Empire Carpet
Country: USA
State: Illinois
Site: empiretoday.com

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