FNA Group
This company's products are junk and they practice mysterious business and deceiving customer service
- 07-11-2011
- 15
I purchased an electric power washer (Taskmaster TM1850-U) in August from Menards at about $158 and used it on my deck for about an hour before I stored it away in my garage.
Three weeks ago, I used it again on my deck. After about 15 minutes I smelt something like plastic burning and saw smoke coming out from the powerwasher. I unpluged the machine and waited for more than 2 hours before I tried to turn it on again. But the machine, an almost brand new machine, was dead.
Following the information on the side of the washer, I got in touch with a guy called Hugo through live-chat on the website: http://powerwasher.Us. After listening to my problem he promised to send me a UPS return label so that I could return the machine for repair. But after about a week there was no sign of any return label at all neither in the mail nor in the emails.
Company: FNA Group
Country: USA
State: Illinois
City: Elk Grove Village
Address: 1825 Greenleaf Avenue
Phone: 8478821500
Site: powerwasher.us