Cheap pool products
Advertised price for pool pump and then raised price after confirmation

I purchased a Hayward super pump from this comany and was informed on 6/17,4 days after the confirmation of my order and credit card payment, that the price was incorrect by $160 and they wanted me to authorize payment of this difference. I then proceeded to call the customer service number and a woman told me that I would need to authorize that. I asked for supervisor and never was able to speak with one. She put me on hold for 30 minutes and never came back on the line. I sent an email regarding what I expected to resolve the situation and did not recieve a response.

On 6/21 I called again to customer service and was hung up on twice and then my calls just not answered. They have horrible business skills, absolutely no customer service, and purposefully had a low price, bait you, then rip you off. I read the exact same complaint on the same day and the same pump on this rip off site from a man in New York.

This is not legal so buyer beware and stay away from this company. Hopefully they also have not stolen money and it will be returned to me and hopefully they do not use the card numbers for their personal use. I would suggest anyone who gave that information to them change it quickly.

Company: Cheap pool products
Country: USA
Phone: 18009908595
Site: cheappoolproducts.com

  <     >