Handlesets.com
Worst Customer Service
- 06-21-2011
- 50
I ordered $427 worth of locks from these people. They advertise that they will key all locks alike free.
I received a total of 5 locks with three different keys. I didn't realize it until I had the locks installed. I called the next day, and they said "no problem!" Take the locks to a locksmith, get them keyed alike, and send us the receipt. So now I have to take a morning of work time, arrange to have someone stay at my lock-less house and go get locks re-keyed. They offered to send me replacement locks, but could not guarantee they would be correctly keyed. I would not recommend this company under any circumstance.
Company: Handlesets.com
Country: USA
State: California
City: Chico
Phone: 3167213999
Site: handlesets.com