The Home Depot
Fraudulent discount, window installation

On April 16 in The Homedepot in Southlake, Texas a provided a-10% discount for that purchase and installing of an upgraded screen after in-house estimation. Throughout the estimation, the worker rescinded the provided discount, stating extra (unspecified) expenses offset any discount. On April 27, another Homedepot worker named to express that people possibly needed to spend one more $69 to accomplish the job by investing in a sash or we'd need to finish the job ourselves by climbing onto the top and artwork the exterior of the screen therefore it might complement others in your home. Really upset by this misunderstanding of the job, the possible lack of the guaranteed discount, and also the inclusion of heretofor unspecified add ons beyond the contract to accomplish the work in a typical method, the installation supervisor recognized as "Paul" named and agreed to stop the agreement. Nevertheless, despite numerous calls to some the least eight people and also the look for my $193 deposit having removed the financial institution on April 21, I'm informed to hold back no less than 2 weeks plus mailing time for you to get a return.

The present of the discount never materialized and we were fooled into convinced that the entire price of $767 for that screen involved complete installment to complement current windows in your home, and had no understanding of requiring an upsell sill or needing to rise on the top to complete the task ourselves. The corporation misrepresented its present, was misleading in speaking extra expenses, and it has not determined this deal in a reasonable method in my experience.

Company: The Home Depot
Country: USA

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