Firestone Complete Auto Care
Service complaints

Store # 007005

6386 York Rd
Baltimore, MD 21212-2361
(410) 377-4100

Last month I took my 2001 Toyota Camry to Firestone for an oil change. I was told the car had an engine oil leak. I paid $130 for the detection labor and degrease engine. They told me I need to drive 200 miles before they can detect where the leak is. So I drove 200 miles and took my car to them again the next week. They still could not find where the leak was, and they recommended to replace a bunch of belts and parts so that they can see where the leak came from. Before they could do anything on the oil leak, I would have to spend $1000 to let them take off the parts and change belts. I refused to do that and sent my car to another shop for an oil leak detection one month later. I was told I have nothing to worry about at this time. They just found a few wetness at rear main seal area and from rear of cylinder head/distributor area, and my engine oil level is still the same as last month. So I paid $0 for the oil leak detection in another place. The workers from the Firestone were dishonest and trying to rip me off. I would NEVER NEVER go to any Filestone anymore.

Company: Firestone Complete Auto Care
Country: USA

  <     >