Community Appliance
Community Appliance put freezer in garage but did not inform us that it does not work when outside temperature is below freezing

Purchased a Frig/Freezer which was delivered and placed in our garage by their delivery staff. We were never informed at the time time of sale nor the time the unit was placed in our garage that the freezer would not work if the outside air temp was less then the freezer temp. Community appliance states that their delivery staff did not know this. Why NOT? Who does? Who does, but did not say?

After speaking with these folks they informed us they now tell folks about this problem. Also, they stated that many people know this, really; That a freezer will not freeze food in the winter, most people do not know that nor would think that?

Reps from the store informed us that there would be a $50 change to move the freezer inside the house. The unmitigated gall! We lost more then $200 worth of food and they want another $50 to fix their oversight.

Company: Community Appliance
Country: USA
State: New Jersey
City: MIDDLETOWN
Address: 719 State Route 35
Phone: 7326717721

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