365 diamond
Not a very happy custome

I bought Diamond Set Shoulder Ring, CMR1 from 365-diamond.com. Customer service were very good when taking the order: explained different options and helped me to make a decision as to which ring to chose for my mom. I was very excited and was looking forward for the ring to arrive. However, when it did arrive, I was disappointed. There was a visible spot on the band of the ring which 365-diamonds were prepared to easily deal with (just repolishing was required and 5-7 working days time frame, time which i simply did not have). Then, the cutting of the stone was not great, you could see with a naked eye that the stone was pollished to a standard you would normally expect and it did felt a bit of DIY cut and polish. The stone was quite flat and that affected it's brilliance. Just a couple of months before my hubby bought me a ring at one of the jewellers in Holborne and by comparing the two you could easily see which ring was superio in terms of stone cut, polish and general product finishing. So you might save a bit with 365-diamonds but would not get the best deal in terms of quality... Something has to be compromised...

Company: 365 diamond
Country: USA

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