Roto-Rooter
Estimate charge misrepresentation

AVOID Roto-Rooter at all costs!

[2/19]

We called to request an estimate for sewage blockage problem

[2/20]

Technician arrived to provide the 'free estimate' and charged $150 for video inspection (in case I did not choose Roto-Rooter to fix the problem.

If I contracted with Roto-Rooter to repair my sewer, then the $150 would be credited toward repair.)

[2/22]

I visited village officials to learn what was required for sewer repair on my property. After visiting the village, I was told that a video inspection should include a description of where the break is and the break location should be marked on your property.

2/24 - 3/4]

After several voice exchanges back and forth and being jerked around by Roto-Rooter local offices in western Chicago suburbs, I was finally told by the purported national manager in Akron, Ohio, that I could pay $396 for video inspection and get a DVD. I get the ground location marked only if I actually contract for the repair services with Roto-Rooter ($4000 estimate, to start).

[Conclusion]

I'm horrified to think of what Roto-Rooter will come up with if I give thehttp://usashameboard.com/new_complaint/#m another $4400. Avoid RotoRooter at all costs!

Company: Roto-Rooter
Country: USA
State: Illinois
City: Chicago - Western suburbs

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