Sears
Rebates
- 12-08-2010
- 11
Apparently I'm not the only one who was denied one of their fabulous rebate offers. Today I was told my rebate was closed, even though I've called three times for the status after watching an 'in process' for several months.
The operator asked me "Why did you wait so long to call? We only show one call and now it's too late, your application is closed."
They claimed they didn't have record of my 'delivery and installation ' fee even though it was ON THE SAME RECEIPT as the purchase itself... AND I had to pay an ADDITONAL installation fee to the installers in the amount of $250 - who were 6 hours later than the time they had promised. If a delivery rebate is the final factor in a cost comparison with other companies, DON'T FACTOR in these bogus rebate offers.
Company: Sears
Country: USA