Hard Rock Landscaping
Poor installation, terrible service
- 05-18-2010
- 55
This contractor was hired in 2006 to install an EP Henry patio with sitting walls and a walkway. Since the day they completed the job Hard Rock Landscaping has ignored every single attempt to communicate about and resolve the issues. While they did come back FINALLY in 2009 to review our concerns, they made a poor attempt at fixing the items.in fact, they made things worse by using different colored pavers!!! <br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;">The patio is crooked and wasnt installed properly to allow drainage. The pavers were cut poorly along all edges and are jagged and crooked. There are two sitting walls that werent ever installed correctly and have been leaning since day one! <br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;">The contractor offered a 3 year warranty on materials and workmanship but has dragged their feet and ignored us allowing this warranty to be void. <br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;">Stay away from Hard Rock Landscaping. They do a poor job with installation and an even worse job with customer service and follow-up.
Company: Hard Rock Landscaping
Country: USA
State: Pennsylvania
City: Phoenixville
Address: 35 Richar Lee Lane
Phone: 6106567705
Site: hardrocklandscaping.net