ATG Stores - Lightining Universe - Allied group
I returned a lamp and the company is refusing to refund my money

On 1/6 I purchased a lamp from ATG stores. When the lamp arrived it looked nothing like the one in the online photo. Also I could not assemble the lamp due to some defect. After email the company about needing to return the lamp i was told to wait for instructions. Finally on 1/20 i was sent a rma number and information that i would not get $83.31 of my money back to cover shipping and restocking the item. The lamp was mailed back on 1/20. As of 5/4 i have received no refund and the company is stating that they need a tracking number to refund me. I did not track the package.

Company: ATG Stores - Lightining Universe - Allied group
Country: USA
State: Washington
City: Kirkland
Address: 11410 NE 122nd way suite 200, kirkland wa
Phone: 8885009541

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