Conn's
Double Payment Recorded but Past Due Letters Keep Coming

My name is Mr. Clarence. We purchased a washer, refrigerator, and stove from Conn's on August 14th with the 18 months interest free billing. A double payment was made August 28th. Payment was due on September 15th. We have received three phone calls and a number of harassing letters stating that our bill is "past due". We went to the store where the items were purchased and took a cancelled check for that payment. Each time we call, the payment has been recorded but we are still receiving letters that indicate that our "bad" credit will be reported. We are waiting for one more letter and will be gladly returning all of the items to the store. I would advise anyone, do not purchase anything from Conn's. They will ruin your excellent credit rating as they are doing ours. This is the second complaint about Conn's. The first one, the unprofessionism of the sales person should have been an indication of things to come.

Company: Conn's
Country: USA

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