MBW Furniture
Handmade Bar with mismatched doors, Marble glued patched and cracked. Company refused to take care of the problem

I purchased a home bar fom MBW furniture. The company offered additional insurance which I declined. When the bar came to my home, I had it unpacked and found the marble to be of poor quality. Ie, chips, cracks, blemishes, glues and putty were used to to fill cracks and chips. I had a Granite & Marble dealer come to the house and he stated that the marble was absolutely horrible. There are six doors on the back bar of which the trim size, decal size, and wood veneers on two of the doors are totally different. After calling customer service I was told that the marble was fine when it left the factory and the shipper must of damaged it. There is one crack which could have happened during shipping but the filled chips and puttied crack wre not done by the shipper. The corner where the mable meets have excess glue extending out almost one inch on each surface. The bar was extremly well crated and there was no damage to the wood crates. The company told me the doors were different because they are hand crafted. Pretty good when hand crafted means inferior quality. The company did offer to let me return the bar but the shipping and repacking cost would be my responsiblity and I would be responsible for any damage in the retun shipping. I don't feel this is an option.in summary, I feel that my experience with MBW Furniture has been totally unsatisfactory.

Company: MBW Furniture
Country: USA
State: Georgia
City: Alanta
Address: 4777 Fulton Industrial Blvd
Phone: 4046962399
Site: mbwfurniture.com

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