So Cal Lighting - Socal Lights - Sunrise Lights
Abusive speech by owner when complaint about products

I ordered brass landscape fixtures for a client's front yard. The complete project necessitated three orders. All three times there were issues with the fixtures, nothing insurmountable. When I called to complain, "Mike" (I understand him to be the owner) berated me. I decided to put the complaint into an email and the berating escalated, even challenging my manhood for being a complainer.

This is probably one of the worst customer service exchanges I have ever been a party to. I have all of my emails as well as Mike's replies. I will never purchase lights from them again, nor will I refer them to others.in fact, I will discourage anyone from purchasing from them. I also strongly suggest you put everything in writing as it could easily end up "he said..." etc.

Out of frustration I searched for companies selling comparable fixtures and bulbs. I actually found the company who sells the bulbs to them.

Company: So Cal Lighting - Socal Lights - Sunrise Lights
Country: USA
State: California
City: Northridge
Address: 9349 MELVIN AVE. #1
Phone: 8777622515
Site: socallighting.com

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