Environmental Lights
Does not honor advertised warranty
- 01-15-2013
- 57
We purchased 17 nets of LED Christmas lights (96 bulbs each) that were advertised as having a three year warranty. Before a year was up each net had lights that were failing. I called and got an RMA to return the lights for exchange. Now they will not honor the warranty or refund the purchase price. The purchase was over $600 and the specifications on the lights said that the bulbs would last 100,000 hours. Well, they did not even last 1% of that! We installed these inside of a covered bridge, and so, they were not even directly exposed to weather; however, these are sold as outdoor lighting - which is in the weather. Boy were we taken. Beware.
Company: Environmental Lights
Country: USA
State: California
City: San Diego
Site: environmentallights.com