SUBURBAN Propane
Price Gauging and Unethical Business Practices

Construction & Repair

Upon getting into our home in September and not having any encounter in working with a gas organization, I find the company the prior and unique owners of the home had caught. I undoubtedly signed a-3-year contract together whilst the customer support worker experienced the websites with me informing me what each stated the bottom line is. It had been my harmful to not studying the fine-print and trusting somebody, but to tell the truth, I simply assumed I had been joining a brand new power. It charges $100, plus administrative costs to stop, which is really a little charge when compared with their gasoline costs. I investigated 6 gas businesses recently and Suburban Gas is $1.00 higher per-gallon compared to priciest one which cited me. Additionally, I've a 500-gallon tank that they load to 80%, possibly about 425 gallons as well as the first go-round it charge over $1200 to fill up the container, where prior homeowners nevertheless had some extra gas inside. They recommended they possess this container. I'm likely to keep these things provide certification. I'd buy it when they offered me a reasonable selling price to get a 10-year-old container, however they stated they'd market it for $2,000. It's decreased significantly in ten years. They're probably the most rude individuals to their clients I've ever seen. The man recently explained he'd additional clients (we were about the telephone) and he'd need to I would like to move. They develop their line to fill up your container to obtain more money. I've yet to obtain a statement using the quantity of models onto it and also the cost they're getting. They stated the driver use it the doorway also it probably blew away. Even if they shipped me this statement, it'd nothing, but $441.00 due upon delivery. Exactly what does that inform me? I acquired about the budget strategy after requesting them to average out the prior operatoris greatest year at $220 monthly and got a statement this month for $441. Your primary heat supply is heat pumps and also the gas just kicks in following the heat gets below a particular level when it's chilly and also the heat-pump (electrical) isn't any longer effective. Therefore the gas is just a back-up program. Anything in the home is electrical, except the hearth and also the range, both which we don't use frequently. I had been informed that since our tank is undercover, it'd be over $700 and perhaps more, since it would need to be again-hoed out, along with a push out fee-per gallon of gasoline that's within the container, along with other administrative expenses. I'm seeking to find legal counsel and consider some motion since clients shouldn't be handled in this way. We reside in a totally free enterprise program and really should have the ability to select (without serious fee) what businesses you want to manage our company. If anybody available knows of a lawyer or somebody experienced in this problem, please contact me. I'm likely to contact the Virginia State Attorney General's Workplace. Regulation must be passed instantly to manage this uneven business of cost evaluating and dishonest business techniques. The corporation must be ceased within their monitors. Perhaps the Whitehouse could possibly get engaged like they did within the General Motors situation.


Company: SUBURBAN Propane
Country: USA
State: Virginia
City: Haymarket
  <     >  

RELATED COMPLAINTS

Suburan Propane
Price of Propane

SUBURBAN Propane
Price gouging

SUBURBAN Propane
Price of Propane

SUBURBAN Propane
Prices and Service

Surburban propane
Out of line pricing

SUBURBAN Propane
Pricing and customer service

LP Gas Supplier
Scam

SUBURBAN Propane
Pricegauging Unfair Practices

SUBURBAN Propane
Overall service and ethics

Suburban Propane - Seattle
Price Gouging and abuse of contract