Serta Mattress Company
American Mattress Searched like a scientist so they could void our warranty even though the ridge in the middle was over 2"tall!

My husband and I purchased a complete king-sized mattress set made by Serta through American Mattress Co. Located in Gurnee, IL. This purchase was made in Dec. 2007 and carries a 10yr warranty.
Initially, when the set was delivered, it was damaged during the transport and delivery process, so the mattress was exchanged within a couple of weeks without any complications. The new mattress was delivered and life was good.
Fast forward to approximately Spring of '09, when we realized there was an issue with our mattress and both of us were having a hard time sleeping. Both sides of the mattress were dipping and there was a clear cut ridge down the center of the mattress that was visible to the plain eye. When you laid on one side, you practically had to roll up onto the ridge to get over to the other side. This wasn't a good start for the newlyweds married just a year.

Company: Serta Mattress Company
Country: USA
State: Illinois
City: Hoffman Estates
Address: 3 Golf Center #392
Phone: 6083656266

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