Gai Express Cooker
GAI Express Media Charged me twice, charged me for items I didn't authorize

I ordered a Redi Set Go Express Cooker on 1/3. I called the 800 number listed on TV and NEVER ONCE was even given an option to speak to a live customer representative. It was all computer automated. The computer kept asking me if I was like to take advantage of "Additional Offers." It said to press 1 to accept or 2 to decline. I repeatedly pressed 2 to decline. My total came up to $56.85 (39.90 for the cooker & 16.95 for shipping). Today (1/10) my checking account showed that I had two transactions from this company for the amount of $91.65 each!

I immediately called the 800 number for customer service and spoke to a woman named Kris. She all but called me a liar, saying I had accepted the extra offers. She never once offered to take the extra offers off my account. To end the call she hung up on me. I am so livid and feel taken advantage of. The infomercial showed this "Grandma character" that seemed trusting and it looked like a good product.

I will do everything I can to spread the word that this company is crooked and dishonest. Please do NOT purhcased anything from this company!

Company: Gai Express Cooker
Country: USA
State: Colorado
City: Broomfield
Address: PO Box 7780, Broomfield, Colorado 88021
Phone: 8003579213
Site: redisetgo.com

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