Sears
New Washer Not Working for Two Weeks Awaiting Delivered Part

Construction & Repair

When you receive a call and keep receiving a call from the same unsatisfied customer, please do whatever it takes to make that customer happy, even if it means replacing the appliance with a new one. Especially when the machine is brand new and hasn't worked since the customer brought it home. Two weeks is an unacceptable amount of time to wait on a part to be delivered and installed!


Company: Sears
Country: USA
  <     >  

RELATED COMPLAINTS

Sears
Brand New Clearance Washer Flashed F25 Error and Motor Replacement Needed

Sears
Kenmore 600 Washer Needs New Transmission After 18 Months

Sears
Front Loading Washer Unrepaired After Three Weeks of Missed Visits

Sears
Washer Repair Fixed on Second Visit After Wrong Parts

Sears
Washer Repaired Three Times for Same Heat Sensor Error

Sears
Same Washer Repair Paid for Three Times With No Follow-Up Call

Sears
Repair Technician Never Arrived for Kenmore Washer Appointment

Sears
Front Load Washer Control Board Replaced With Rebuilt Part, Failed Again

Sears
Warranty washer repair refused because washer has no serial number