Samsung
Samsung quality of their tvs - 46 in dlp tv

Construction & Repair

I bought this tv in 3/06. I spent over $2000 on it. 2 weeks ago (mid may) the tv would not turn on. The consumer manual told me to change the lamp. I did so for $165 from a discount house. The new lamp did not fix the problem.

I called Samsung, who would not help me because it was out of warranty. They referred me to 2 local repair shops. These shops both estimated repair costs of a further $500. So here I am with a 3 year old tv that I watch no more than 7 hrs/wk. This will be the only time that I will repair this tv. The next time I will just get a better one.

My purpose in writing is to help someone else from buying one of these tvs. The quality is not there. And then you will be on your own.


Company: Samsung
Country: USA
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