X10.com
Sold me 2 used motion lights for new ones

Construction & Repair

I bought a package deal from www.x10.com on 09/03 that consisted of two motion detector outdoor lights with a free sensor. About 3 weeks later they arrived.

Once I opened the package I could see that I bought what looked like used but probably returned lights. The free sensor was not with the lights. I hooked up the lights and of course, neither worked.

I called and emailed and finally got a RMA number to ship them back vis FedEx. They arrived back 10/03 according to FedEx AND x10. That is the last I have heard from them!

When I call I get musAc answer. When I email, I get NO answer! I paid with PayPal and they are only responsible for delivery and that is all.

Looks like I'm out 65 dollars!? I'd like to file a class action suit against these rip offs because I know that I'm not the first.


Company: X10.com
Country: USA
State: New Jersey
City: ROCKAWAY
Address: 400 FORGE WAY STE 412
Site: x10.com
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