Nicor gas
Terrible company

After being truly a faithful client of Nicor for 13 years, and usually spending my statement promptly, I obtained a statement from Nicor to get a massive $2,416.13! After calling customer support, I talked to some rude lady who insisted I acquired this statement since the previous 15 weeks were projected expenses, and that I was undercharged. She provided a cost strategy of $161.08 along with my normal expenses, and insisted I should spend or have my support switched off. The statement includes two meter figures for 1 home, and also the CSR ("Vickie") demands the reason being a brand new meter was mounted this past year. However, my last statement, dated April 2, nevertheless offers the unique meter range given in my experience 13 years back.

That Is particularly attempting when I recently dropped my spouse in a bike collision (May) and we're less his revenue, as well as in the center of attempting to negotiate his property. I described this through holes towards the CSR "Vickie" who declined her lastname, and he or she stated the statement and my spouseis demise have nothing related to each other. She also stated easily proceed to demonstration (while crying) she'll place me "on-hold till I have it together". Normally, I hung-up on her behalf.

This statement, as well as their explaination of it CAn't be correct.

Company: Nicor gas
Country: USA
Site: nicor.com

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