LG Appliances
Product quality and No value Warranty

We replaced all our Kitchen appliances with LG High end appliances. We got a (4) four door refrigerator, Top of line Gas Range, Microwave and Dish Washer. After about four month the Dials on the Gas Range start falling off and it limited the use of the eyes on top of the range. I called LG and was told I had to send in a copy of the Bill Of Sale. I told them that I had gone on line to LGUSA and registered all the appliances. I was told that didn't matter, I needed to send them a copy of the Bill of Sale although they were sending me solicitation to buy extended Warranties on the LG Appliances. I finally got a copy of the Bill of Sale and sent it in but Now they informed me that they would not replace the Knobs on the Gas Range because it was after thirty Days of purchase before the Knobs start falling off. I believe the Unit was damaged during shipment and we had no idea there was a problem with the range. I also was informed that the one (1) year warranty did not include the damaged parts and they will Not Freely ship us the replacement parts. I am very disappointed with LGUSA, it just goes to show that the Very expensive appliance are no better quality or warranties than the Low End Cheap appliances.

Company: LG Appliances
Country: USA
State: New Jersey
City: Englewood Cliffs
Address: 1000 Sylvan Ave
Phone: 8002430000

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