Tri Star Products
Defextive product dishonest ripoffs false promises

Ordered the Pasta Pot Express Set on line after watching show on Food Network... Seemed like a great deal. Large pot, small pot, cheeses grater, and food chopper for one price. (this is the white set. Not red)
First time I used large pot I filled 1/2 full of water and place on med. Heat on my stove top.

The bottom of pan had a silver-dollar size burn on it, and inside the pot, the teflon-type coating also came off. (i did take pics)... Notified company and they were very cordial. Sent me paperwork to return my defective pot to them... And they sent me a new one. BUT

After receiving new one, I cooked some cheese ravioli on my stove this past Thursday (5/22), on a DIFFERENT burner (and may I add that my stove was brand new this spring from Fidgidaire. And have had no problems with any other pots I own). The bottom burned AGAIN... And the inside will probably chip off on the next usage (it is gray in color rather than the black it came with)...

Any way... Can I just get a refund..??? I don't want to try another one, twice is enough. Also... There were no directions for the cheese grater or food chopper so not even sure how they should be used/cleaned/cared for.

Company: Tri Star Products
Country: USA
State: Connecticut
City: Wallingford
Address: 26 Barnes IND RD N

  <     >