Homecenter.com
Double charged for 1 item

Buyer Beware DO NOT SHOP HERE!!! It's an internet scam. They purposely send out a damaged or wrong items to you so that you can send it back. You then get charged for the replacement item. Then you will never see a refund for the first damaged or wrong item you sent back. Customer service is a complete nightmare, they have never called me back once (after leaving many messages over the past 3 months) & only replied back on a couple of e-mails saying that they will look into my situation. If you are one of the lucky ones that do get a reply back thru e-mail it will be only to tell you the dispute with UPS has not been settled yet.
This is crap because their dispute with UPS has nothing to do with refunding your money. I know another person who ordered from homecenter.com & they have the exact same story as mine as do other reviews through out the internet.

Long story short, ordered a sink & it arrived damaged. Not UPS fault, the UPS box was in great condition. The box that the sink came in inside the UPS box was moldy & torn open. Sent it back & did everything right according to their rules & they sent out a replacement. Got charged for the replacement sink & Customer service (Christina Brown) said it would be 30 - 90 days to settle the dispute with UPS & then I would get credited for the first damaged sink. It's now been more than 90 days & no refund. They will not return my phone calls or e-mails anymore.

Maybe someday the people who run Homecenter & Christina Brown will get treated as they are treating others?
What goes around, comes around...

Company: Homecenter.com
Country: USA
Address: 1003 Merrick Road
Phone: 8008757999

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