Country Terrace Water Co
Failed to notify consumers of possible E. Coli in wate

A friend informed me of viewing about the regional information that the "steam water" advisory have been released for that town of Baytown, which the citizens there have been informed via telephone. Within Highlands, to my understanding our water originates from section of Baytownis offer, but is sent through reported water business. I named in request and got a totally knowledgeless addressing support and needed to persuade them to possess somebody in the real organization contact my house. A guy called Jerry delivered my phone quickly and attempted to sidestep my issues. He explained our water "possibly was not influenced". Their thinking for it was he hadn't been informed. I firmly required he (addressing the water organization) proactively contact Baytown regulators to confirm our water in Highlands shouldn't be under advisory. He talked as if he'd achieve this (within the framework just about to placate me) and call-back with info. He did. Your water was, actually, influenced. Had I (or another person) not named and required this be examined, I'm particular it'd have now been completely overlooked. Their only reaction was he might spot indicators. I recommended he are accountable to the neighborhood information regulators to allow them to matter the caution combined with the Baytown caution about the next broadcast, because his organization "is not prepared to contact the citizens independently". I find this grossly irresponsible and hope that no body within our town becomes sick.

Company: Country Terrace Water Co
Country: USA
State: Texas
City: Highlands

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