Northstar Alarm Services
Terrible experience

We closed a deal with one of these men in July whenever a salesman arrived by our house. It looked just like a good offer - support costs of $50/month for three years in substitution for a security-system and support for all those weeks. We quickly unearthed that the support was a ripoff, once we did not obtain something from this even if the alarm went down. That said - we named in September to determine whenever we might stop and exactly what the firing charge could be. There is a hard fee concerned (I can not remember just how much), therefore we decided verbally about the telephone to truly have the support through our termination time of June.

1st area of the fraud: fast-forward to June. My spouse calls Northstar and informs them that people might today prefer to end our agreement. They reveal that people cannot stop within the telephone. We ought to create a written demand to stop the support. This is actually the first area of the fraud - create the client actually create a notice, and wish the client does not enter the termination request promptly.

2nd area of the fraud: whenever we spoke to Northstar about the telephone, the reps NEVER stated our published termination request needed to be created 60-days before the termination time. Therefore we published the termination notice and delivered it in. I subsequently obtained a notice back stating they could not stop the support in July as a result of this problem.

3rd area of the fraud: The notice I obtained additionally mentioned that given that they didn't obtain my termination notice over time, that my agreement could be expanded until June

Somehow they got a complete additional year-out of the agreement. Do I've the full time to combat it? No. It's not worth the cash. I did so inform them repeatedly within the telephone the additional $600 they produced from me might compromise their company and status in my own city and community, and that I may invest the remainder of my entire life destroying their status when the 'security alarm' topic pops up.

Company: Northstar Alarm Services
Country: USA
Site: northstaralarm.com

  <     >