CitiFinancial Retail Services
No Sympathy for Good Credit

I made purchase of Sleep Train mattress ($1967.28) under the 1 yr no payment contract. I chose to make equal monthly payments ($200) and have it paid off before end of contract. Payments made until the last $367.28 when ran into set back. Made final payment ($367.28) 15 past the contract date and they SLAPPED me with $260 in finance charges! How do we get from being a good monthly consumer to the abused?

I spoke with supervisor who had little to no sympathy. He offered to reduce the finance charge by 15% to $219. Lol. I have since called to "double check" the final payment amount and the automated statement is saying I still owe $260. NEVER, NEVER, NEVER AGAIN will I be suckered into this kind of contract (scam). Nor will I EVER give my money to Citi (or Sleep Train) again! Not ever!!

Company: CitiFinancial Retail Services
Country: USA
State: Nevada
City: The Lakes
Address: PO Box 6933
Phone: 8006435607

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