Citifinancial Retail Services
$486.74 Interest Billed After Final Payment Arrived Late
- 07-26-2008
- 18
I see that others have run into this too. It appears that Citifinancial Retail Services sets two different due dates for the closing bill on a furniture loan advertised as 2 years without interest. The due date on my loan moves around from month to month, falling on the 15th, 16th or 17th, while the "Next Expiring Promo Date" is on the 9th of the month.
I have a recurring monthly check that goes out on one fixed date, so it reaches them by the 15th every month. You can probably guess what happened with the final payment. My bank sent it on the 9th and Citifinancial received it on the 11th. I then got a bill for $486.74, which was the interest on the loan. I had missed the second date by 48 hours. Why would Citifinancial use a different date for the last payment than for the previous 24? Clever scam, but I will keep complaining.
Company: Citifinancial Retail Services
Country: USA
State: Arizona
City: Tempe
Phone: 8006435607
Site: citibank.com