Sears
Lack of product, poor customer service, poor policy

This can be a criticism about your plan and insufficient item.

We merely needed four gallons of 1 of one's regular shades of Simple Living color and two appliance screws to get a cupboard handle. We visited our local shop in Longmont, CO. Sold-out. Oh well, we will visit the Thornton shop. Visited the equipment area. Following a lengthy research, the actually useful worker there stated Sears evidently does not bring them 8/32 x-1 unit screws. Fantastic. Whereis the color? Oh, it is about the different aspect of the shop, close to the entry. We trekked around. No worker everywhere insight — all-on different aspect of the shop. Needed to go find one.

Worker in the beginning did not believe they'd the shade under consideration. He examined with many individuals. They eventually found 3 gallons. Think about a 4th? They named the following nearest shop. None available. Oh, then we will blend it. However itis a typical color, with no you could discover the method for that regular color. Sigh - okay, when are you going to have more in? We can not have it until our stock is right down to zero (and that's why we were right down to three gallons). Together with your purchase, we are currently right down to zero, however it will require three months — but when you buy online, you will get it in two (!).

We've been clients of Sears for anything possible for more than 40 years. We realize that the marketplace and also the economy have transformed, so we've attempted to stay faithful. But that is it. The plan of not restocking till a typical item is clearly right down to zero is inane, not to mention bad customer support. Lacking regular products in-stock in three region is bad customer support. Getting 2 to 3 months to obtain item is bad customer support.

We Are finished with Sears.

Company: Sears
Country: USA
State: Colorado

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