Ackerville Lawn And Garden, Ackerville, Wisconsin
I was charged for them ordering the wrong parts
- 01-12-2009
- 5
On 12/18/08 I placed a special order for a Spiral Assembly for my snowthrower. Because it was a special order, I had to pay for the part and shipping up front. The guy at the counter explained that right is left, and left is right according to how you stand in front of the snowthrower. Not interested in how he derives at left to right, etc I showed him on the owners manual a picture of which side I needed. When the part arrived, it was the wrong part. I reordered the part from a differnt counter person the next day. When it arrived they called me and the origional counter person said, "now you want the other side"? I replied that he ordered the wrong part and that it was not my fault. He totally disregarded what I said and charged me an additional $21.05 for return shipping and restocking fee. (I have the slip) He should have been man enough to admit he made the mistake. I will never do business with this company again. You make you're own decision.
Company: Ackerville Lawn And Garden, Ackerville, Wisconsin
Country: USA
State: Wisconsin
City: Slinger
Address: 3580 HWY 175
Phone: 2626445208