Serta
Rip Off artists worthless warranty

No Warranty provided at time of purchase but stated as a full refund or exchange for any reason. After 2 years mattress colapsed full 2" on one 1-1/2' by 3' on side & several holes came through from inside out. After review by inspector from Kanes furniture who agreed the mattress was not useable they indiate there is a minor stain 1/2" diameter on the opposite side of the mattress and that invalidates the warranty. Paid $1100 dollars for this worthless peace O S. And two years later it is a throw away.
Along the way one of there managers said they replace very few mattresses. What a suprise.

Company: Serta
Country: USA
State: Illinois
City: Hoffman Estates
Address: 3 Golf Center #392

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