Maytag
Poorly crafted range results in unreliable and expensive to fix product Greensburg553 Bens553 Benson Road customer Service

Purchased Maytag Gas range MGR5765QDO, in Jan at Lowes. After 14 months of ownership, the oven handle snapped off (approx $75 to replace) and then the gas ignitor to oven burned up (cost $200/part and labor). Normal ignitors last approx 5-7 years.in November the gas valve to the oven went out (Service call to determine problem - $60. We didn't replace part because cost of repair is $240-260). I've been without an oven for 13 months.

My point: I spent approx. $600 for a stove, and in 4 years of ownership, I spent nearly $300 to replace the ignitor and ovendoor handle. And the oven still doesn't work! Now, I need to $260 to replace the bake valve.

I contacted Maytag customer service numerous times, but their stance is, "You didn't buy an extended warranty, so there is nothing we can do."

I honestly feel that I bought a lemon product and I am not going to spend more money repairing the oven because I think that it is an essentially inferior product. I question the quality of the parts in Maytag applicances: in my cases, we have had a bad oven door handle, ignitor, and gas valve, etc. These parts should be lasting longer.

I am disappointed with Maytag - I thought they had a good reputation. But the stove I bought was junk.

Company: Maytag
Country: USA
State: Michigan
City: 553 Benson Road (customer Service)
Address: Benton Harbor, Michigan

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