Joint Systems Inc
Non-delivery of lawn mower engine with no communications

I received a price quote from Joint Systems on July 28 for a Briggs & Stratton lawn mower engine with a price of $418.88 plus $46.45 shipping for a total of $465.33. The order was sent on July 29 and the check cleared the bank on August 19.

I received a few emails about the order that just said "Some day this week, will try to get a definite answer" and "Good question, we are trying to find out, the people we deal with at the distributors went on vacation." I sent numerous emails and left many voicemail messages. The phone number only goes to an answering machine that always says "... We are currently on another call..." anytime of the day or night.

One message was received on September 15 saying, "Have you received the engine? I am contacting our west coast person who will take care of things till I get back." I never heard from him again and didn't hear from this "west coast person" either.

It is now November 17 and I still have received no communications since September 15. I have repeatedly left voicemail message and send numerous email messages demanding a refund of my money. I have heard and received nothing. My next step is to send a certified letter to the address given to me to see if they are even getting any communications.

Company: Joint Systems Inc
Country: USA
State: Florida
City: Tampa
Phone: 8664164608
Site: www.jointsystems.com

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