National Floors Direct
Laminate flooring

Construction & Repair

I closed a on July 30 for laminate kitchen floor to become mounted July 31. The salesman explained when they didn't have eough inventory he'd contact me to pick another item. July 31st came the contractors arrived but just introduced 13 of the 17 instances of fast press hardwood. They explained the factory would contact them-and they'd get obtain the remaining containers. They did abandon but simply because they forgot the support. They mounted the 13 containers they Sid advised me the 4 containers could be obtainable in the day August 1. I named early it appears nationwide surfaces immediate didn't possess the tiles they explained they'll maintain at 12:00 noon about the shipping vehicle Dave who's responsible for installment guaranteed me he privately named to verify my hardwood was about the shipping vehicle and David the salesman assured me of the aswell. You thought it-no tiles. Ground 3/4 completed and Nationwide Surfaces Primary might care less Randy customer support supervisor was rude and incredibly unhelpful as though it was my problem. He provided me 5% off that will be $200.00. Steve (salesman) says the factory must have named him and so I might have chosen a brand new item but did not so that they are a problem. Meanwhile I've a home that appears like garbage. With organization planned for that night normally we'd to deal with them out to supper which cost significantly more than the 200.00 Nationwide surfaces direct provided but my home is useless. It's today Sunday Dan Reis the large supervisor is assume to contact me I've no idea what'll occur next-next vehicle is Wednesday but I actually donot have Wednesday down or Thursday or Friday or Friday so today we're taking a look at a period for my home to become useless. I say the corporation is useless. They've created no actual try to make me satisfied simply lies and moving fault they ought to come nowadays consider this clutter out and use a ground they've in-stock Or provide me back my cash!!! They truly got my check


Company: National Floors Direct
Country: USA
State: Massachusetts
City: Avon
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